You can text back and forth with a Customer Support team member, to ask questions about PropertyRadar using our Chat feature.
To Chat with Support:
- Click the Support Settings (question mark) icon in the upper-right corner of the PropertyRadar app.
- Select Chat with Support.
A chat window is displayed where you can start a conversation, see previous conversations, or search articles.
- Click the Send us a message button.
The Chat window is displayed.
- In the Start typing... text field, type your question or request to the PropertyRadar Customer Support team.
- When you're satisfied with your text, click either the blue arrow or Enter/Return on your keyboard.
The Chat window displays your text, and the status of your chat message. We typically respond within a few minutes.
Live chat is available during regular business hours, Monday through Friday, 6am-6pm Pacific Time. After regular business hours, leave a message in chat and we'll respond at our first available opportunity the next business day.
For other Customer Support options, see: How to Contact Customer Support.