You may cancel your subscription at any time. All fees due from you to us, up to the end of the then-current subscription period at the time of termination, shall remain payable to us unless otherwise specified.
You may cancel your subscription by:
- Logging into the web application, go to the Main Menu, then Contact Support. Send Support a message, "Please cancel my subscription. Thanks!" This Support feature allows you to chat with us during normal business hours (8am-5pm Pacific).
- Emailing a cancellation to firstname.lastname@example.org, provided that cancellation may not be effective until one (1) business day after we receive your request.
- Mailing a cancellation notice at least ten (10) business days prior to the desired date of cancellation to: PropertyRadar PO Box 837 Truckee, CA 96160, provided that we do not guarantee that the effective date of cancellation will be the specific date requested.
The PropertyRadar Support team will receive your request and will take care of your request during normal business hours. You will receive a response confirming your cancellation.
- If you do not receive a written confirmation of your cancellation within 24 hours, we did not receive your request. Please re-send your request immediately.
- Paid subscriptions are non-refundable.