PropertyRadar’s phone marketing tools—powered by WAVV—make it easy to connect with prospects directly from your lists. With the WAVV Dialer, the “Make Calls” feature lets you reach out to leads right from the PropertyRadar app.
Depending on your WAVV subscription, you can use one of three dialer options:
Preview Dialer
Call prospects one at a time using a soft-phone on your desktop or mobile device. During your session, the Phone Marketing Panel gives you full visibility into Property Profile details, lets you take notes, and access call scripts—so you're always prepared.
Single Line Dialer
Reach out to your list more efficiently using the Single Line Dialer. Like the Preview Dialer, it works from your desktop or mobile soft-phone. You also get access to spam protection and call drop voicemails, plus full use of the Phone Marketing Panel for insights, scripts, and note-taking.
Multi-Line Power Dialer
Maximize your call efficiency by dialing up to three numbers at once. When someone answers, you can connect with them while automatically dropping callback voicemails on the other lines. You’ll still have access to spam protection, call drop voicemails, Property Profile details, notes, and scripts via the Phone Marketing Panel.
Setting Up the Dialer
To set up your Dialer, follow these steps:
Open the WAVV Settings
Click the 👤 menu in the top-right corner of PropertyRadar and select WAVV Settings.Create or Confirm Your WAVV Account
If you don’t have a WAVV subscription, watch the welcome video for an overview of Phone Marketing Powered by WAVV, then follow the prompts to create your account and choose a plan.
If you already have a subscription, your WAVV Settings Dashboard will appear.
Customize Your Dialer Preferences
The WAVV Dashboard is shown by default.
Complete Each Setup Section
Click the arrows next to each item on the dashboard to expand and complete the setup steps for your Dialer.Move On to Using the Dialer
Once your setup is complete, scroll down to the Using the Dialer with PropertyRadar section to learn how to start calling and managing sessions.
Using the Dialer with PropertyRadar
Once you’ve created a list in PropertyRadar, you can unlock phone numbers for the contacts on that list. After unlocking, you’re ready to start reaching out using the WAVV Dialer.
With your WAVV subscription and dialer setup complete, you’ll have access to a powerful set of phone marketing tools to help you connect with your leads directly from PropertyRadar.
Here are just a few things you can do with the WAVV Dialer:
Click to Call – Start a call with just one click from within your list.
Initiate Call Campaigns – Set up and run targeted campaigns using your contact lists.
Use the Multi-Line Power Dialer – Call up to three contacts at once to maximize efficiency.
Set Up Your Audio Source – Make calls from your desktop or mobile device using your preferred calling setup.
Call Recording – Enable call recording for training or compliance.
Configure Choice ID – Customize the outgoing caller ID to match your market or audience.
Configure Inbound Call Settings - Customize how you handle incoming calls in WAVV.
Enable Time Zone Protection – Automatically prevent calls outside of appropriate calling hours.
Add Spam Protection - Monitor your phone number for spam flags and automatically repair your caller reputation.
Each feature is explained in more detail below so you can get the most out of your phone marketing efforts.
Click to Call
Click on a number to quickly place a call to a prospect or customer.
Unlock the Contact’s Phone Number
Click the green phone button to unlock and view available phone numbers.
Open the Phone Numbers Popup
In the popup, click the 📞 Phone icon next to the number you’d like to call.Choose Your Audio Source
Decide how you want to connect the call:Use your computer’s audio
Have the WAVV Dialer call your phone
Dial into WAVV yourself
After selecting an option, click Connect.
Start the Call
The WAVV Dialer bar appears at the top of the PropertyRadar app. You're now ready to place your call.
Initiate Call Campaigns
Make calls to individual contacts or a list of leads in a saved list:
Access the Dialer
To call an individual contact:
From the Grid or Contact Card view, click the green Phone icon → then click the 📞 Phone icon next to the number you want to call.
From a Property Profile, click the green Phone icon → then click the 📞 Phone icon next to the number you want to call (also available on the Contact tab).
To call multiple contacts in a list:
Go to the My List tab → select Connect → click Make Calls next to the list.
Or, open a saved list → select the properties you want to call → choose Make Calls from the Actions menu.
In both cases, choose whether to call only Primary Contacts or All Contacts.
Manage DNC Preferences
You’ll be prompted to choose whether to exclude numbers on the National Do Not Call (DNC) list.Select Exclude and follow the prompts to skip DNC-listed numbers.
Select Exempt if you're exempt from DNC restrictions.
Select Your Audio Source (if not already set)
A popup will appear prompting you to choose your connection method:Computer audio
Call my phone
Dial into WAVV
Click Connect after making your selection.
Start the Dialer
The WAVV Dialer will appear at the top of the PropertyRadar app.Begin Calling
Depending on your Dialing Mode:The WAVV Dialer may automatically start dialing contacts.
Or you may need to click Dial to start the call session.
When the call connects, the contact’s Property Profile and Phone Marketing overlay will appear.
During the Call you’ll have access to:
Full Property and Owner details
Selectable Call Scripts
A notes section to log important call details and outcome
After the Call
Set the Call Outcome in the bottom-right corner of the screen.
Your call information is automatically saved in the Activity panel of the Property and Owner Profile.
Use the Multi-line Power Dialer
Boost your productivity by calling up to three contacts at once using the Multi-Line Power Dialer. This feature is available with a Multi-Line Dialer subscription.
Open WAVV Settings
Click the 👤 Silhouette icon in the top-right corner of PropertyRadar, then select WAVV Settings.Go to Dialer Settings
Scroll down to the Multi-Line Settings section.
Set Your Dialing Lines
Open the Dialing Lines dropdown.
Select how many lines you’d like to dial simultaneously (2 or 3).
Configure Your Callback Message
Open the Callback Message dropdown.
Choose a pre-recorded message or record a new one to play when a call reaches voicemail or an answering machine.
Selecting your Audio Source
Choose how you'd like to connect to the WAVV Dialer—using your computer or your phone.
When you begin a call session, you’ll see an Audio Source popup:
Available Audio Connection Options:
Computer Audio
Use your computer’s built-in microphone and speakers.Call Me
WAVV will call your phone, allowing you to use your phone for the conversation.Call Into WAVV
You’ll be provided with a number to dial into manually from your phone.
✅ Tip: Want to skip this step next time?
Check the box for “Remember this choice”, then click Done to continue.
Change Your Audio Source Later
To update your audio connection at any time:
Click the 👤 Silhouette icon in the top-right corner of PropertyRadar.
Go to WAVV Settings.
Open the Settings tab and the Audio Source section to choose your preferred connection method.
Call Recording
Your have the flexibility to record your calls—either manually or automatically—based on your preferences.
Enabling Call Recording
You can enable call recording directly in your WAVV Settings. When selecting a recording option, a compliance notice will appear:
You'll need to acknowledge and accept responsibility for call recording compliance before proceeding.
Setup Call Recording
Click the 👤 Silhouette icon in the top-right corner of PropertyRadar.
Go to WAVV Settings.
Open the Settings tab and the Dialer Settings section then scroll down to Call Recording.
In the Call Recording section of WAVV Settings, choose from the following options:
Never Record
Calls will not be recorded.Record After Click
Calls will only start recording when you click the Record button during the call.Record From Start
Calls begin recording automatically at the start, but you must click Save to keep the recording.Record Always
All calls are recorded automatically from start to finish—no action required.
⚠️ Reminder: Call recording laws vary by location. Make sure you're complying with all local and federal regulations before enabling this feature.
Configure Choice ID
During your WAVV setup, you already verified your phone number. That verified number can now be used as your Caller ID when making calls.
You can also add additional numbers, like your personal cell, office line, or Google Voice number, without needing to port them. WAVV just needs to confirm you own the number through a quick verification process.
How to Add or Manage Caller ID Numbers:
Go to WAVV Settings and open the Numbers tab.
Click Add Existing Number to enter another phone number you'd like to use.
Choose to receive the verification code via call or text, then enter the code in WAVV to confirm ownership.
Once verified, the number will be available as a Caller ID option.
Note: Your originally verified number from WAVV setup will already appear in this list, ready to use.
Configure Inbound Call Settings
Customize how you handle incoming calls in WAVV. You can choose where calls ring, select a ringtone, and set up a voicemail greeting—all in one place.
Set Your Incoming Call Destination
Decide what happens when someone calls you.
Go to WAVV Settings and open the Settings tab.
Scroll down to the Inbound Settings section, open the Call Destination dropdown menu. You can choose to:
Show a browser pop-up for incoming calls
Send calls to your voicemail inbox
Ring one of your verified phone numbers
Choose Your Ringtone
Make sure you notice incoming calls by setting a ringtone:
In the Ringtone dropdown menu, select your preferred sound for inbound calls.
Set a Voicemail Greeting
Let callers hear a professional or personal message when you can’t answer:
Open the Voicemail Greeting dropdown.
Select a pre-recorded greeting or choose to record a new one directly within WAVV.
Select Time Zone Protection
Avoid calling contacts too early or too late by enabling Time Zone Protection. This feature automatically skips calls to area codes outside your specified calling hours. This is especially useful when running campaigns across multiple time zones to stay compliant and respectful of your contacts’ time.
Go to WAVV Settings and open the Settings tab.
In the Time Zone Protection section, click to toggle the feature on and off
When Time Zone Protection is turned on, Choose the Start and End time for safe hours, relative to the contact’s time zone.
Add Spam Protection (Only Available on select WAVV plans)
Spam Protection means your number will be monitored for spam flags, and is setup to automatically repair your reputation and. increase your call connection rates. Your may have added spam protection when you setup your subscription. Setup Spam protection or edit settings here:
Go to WAVV Settings and open the Numbers tab.
Select one of your phone numbers to open the Settings window
Click Add Spam Protection
Note: Spam protection is only available on the Preview Line, Single Line and Multi-Line Dialer plans.
Other Dialer Settings
Easily configure your call experience by adjusting your Dialer Settings.
How to Access Dialer Settings:
Click the 👤 Silhouette icon in the top-right corner of PropertyRadar.
Go to WAVV Settings.
In the Dialer Settings tab, scroll down to access additional Dialer Settings.
More WAVV Features
There are also WAVV Messenger subscriptions available that include powerful Text Messaging tools, giving you even more ways to connect with your leads and customers.