Review the Phone Marketing Overview general and WAVV subscription information for using PropertyRadar phone marketing tools. Make Calls is one of the actions available with WAVV Dialer and Bundle subscriptions, and allows you to connect with more prospects in less time.

Depending on your WAVV subscription, you can make calls using your PropertyRadar List with either the Dialer or the Multi-Line Power Dialer.

  • Using the Dialer, you can call a list of phone numbers using a soft-phone from either your desktop or cell phone. Take conversation notes within the app, or leave a pre-recorded message.

  • Using the Multi-Line Dialer within PropertyRadar, you can call three phone numbers simultaneously. You can also take notes of your conversation, or leave a pre-recorded voicemail.

Setting Up the Dialer

When you open your List and choose to Make Calls, you begin the process of using the WAVV Dialer or Multi-Line Dialer, depending on your WAVV subscription. You can access phone marketing tools in a variety of ways.

  1. After choosing to Make Calls in PropertyRadar, use the WAVV windows to begin the process. You must agree to the WAVV Terms of Service to use the Dialer, in addition to the PropertyRadar User Agreement.


    The WAVV Dialer or Multi-Line Dialer is then displayed at the top of the PropertyRadar web app.

  2. Customize the Dialer for your use, by clicking WAVV Settings.
    The WAVV General Settings tab selected by default:


    Click the tabs on the left to setup the WAVV Dialer according to your business needs. Next, review the Using the Dialer with PropertyRadar section below.

Using the Dialer with PropertyRadar

After making a List in PropertyRadar, you can unlock phone numbers for contacts. After unlocking the phone numbers in your List, you can use the WAVV Dialer to connect.

After subscribing to and setting up the WAVV Dialer to use with PropertyRadar, some of the tasks you can do include: Click to Call, Initiate Call Campaigns, Use the Multi-line Power Dialer, Setup Softphone, Use Smart Voicemail Drop, Record Calls, Configure Choice ID, and Select Time Zone Protection, which are described below.


Click to Call

Click on a number to quickly place a call to a prospect or customer.

  1. After unlocking phone numbers in the Card or Grid views of your PropertyRadar List, click the green phone button, to open the Phone Numbers popup:

  2. Click the Make Calls icon for the phone you want to call:

    Phone Icons


    Phone Marketing Activities


    The WAVV Dialer is displayed at the top of the PropertyRadar app.

  3. In the Dialer, you can call in to the number and pin shown in the Dialer display; or if using your computer and microphone, click Start:

  4. The WAVV Dialer process begins calling the contact's phone numbers, and when answered connects you with that contact.

  5. After you Hangup, you can set the Call Outcome in the popup.
    Keep track of your call information in the Activity panel of the Property and Owner Profile.

Initiate Call Campaigns

Details coming soon...testing in process.

Select a list of up to 500 contacts to call one after the next.

  1. After unlocking phone numbers in your List, open the Grid view.

  2. Select up to 500 properties that you want to call.

  3. From the Actions menu, click Make Calls.

  4. The WAVV Dialer is displayed at the top of the PropertyRadar app.

  5. Using the Dialer, you can call in using the number and pin shown in the Dialer display; or if using your computer and microphone, click Start:

  6. The WAVV Dialer process begins calling the contact's phone numbers, and when answered connects you with that contact.

Details coming soon...testing in process.

Use the Multi-line Power Dialer

Increase you calling efficiency by calling three numbers simultaneously.

More details coming soon...testing in process.

Review the Multiline Power Dialer Quick Setup article for WAVV information.

Setup Softphone

Use your computer's microphone and speakers, or your phone to make calls.

  • When you open the Dialer to begin calling, the following popup is displayed:

    Select the audio mode of how you want to connect to the WAVV Dialer.
    If you want to keep your selected connection, choose Remember this choice.
    Then, click Done.

  • Or, select Audio Source in your WAVV Settings to make changes to your audio connection to the WAVV Dialer:



Use Smart Voicemail Drop

WAVV detects when calls go to voicemail, and gives you the ability to leave a prerecorded voicemail message.

Use the Voicemails tab in the Settings window:

Select from the option to Record a Voicemail using your computer or using your phone; or you can Upload an .mp3, .wav, or .m4a audio file.

For more details see the WAVV Single Line Power Dialer help article.

Record Calls

Record any call, either after you click to start, or automatically for every call. When you select the Call Recording option in the General Settings window, accept your responsibility for compliance in the popup displayed:

Using the General Settings window, you can also select from the Call Recording options to:

  • Record After Click, or

  • Record Immediately

Configure Choice ID

You can use an existing number as your Caller ID. We do not need to port the number to do this, just validate that you own the number by receiving a code via call or text and enter that code in WAVV. You can then use numbers like a personal cell, office line, or google voice number in all WAVV Dialer products.

  1. Click Settings, then open the Phone Numbers tab:


  2. Click Add Personal Number to enter a new phone number to use with WAVV.
    You can also select the number you want calls forwarded to, by selecting the Call Forwarding arrow.

Select Time Zone Protection

Skip calls in a campaign if the current time for the area code being dialed is outside your specified parameters.

  1. In the General Settings window, you can select the Time Zone Protection option:


  2. Choose the From and To hours, for the time range you want for calling, during each recipient's time zone.

Dialer Settings

  1. Open the General Settings window in the Dialer by clicking the Settings button:

  2. Use the tabs on the left-side of the Settings window, to view the associated window settings.

Use the WAVV Settings Help articles for additional information about setting up WAVV to use with PropertyRadar.

Other functionality available with WAVV subscriptions include Sending Text Messages, and Sending Voicemails.

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